Maktaba Tul Madinah

1. What products do We Sale?

We specialize in providing Islamic books, educational materials, children's storybooks, Islamic literature, fragrances (Attar), and many other items. Our collection is carefully curated to assist individuals of all ages in their Islamic education and spiritual growth.

2. How can you place an order?

Placing an order is simple:
1. Browse the product categories.
2. Select the item you wish to buy.
3. Click "Add to Cart" , then proceed to Checkout .
4. Fill in your shipping and payment information.
5. Confirm your order.
Once your order is confirmed, you’ll receive a confirmation email.

3. What are the shipping options?

We offer standard and express shipping across Pakistan and selected international destinations.
• Domestic Shipping: 3–5 working days
• International Shipping: 7–14 working days
Shipping times may vary depending on your location and order size

4. What payment methods do we accept?

We accept the following payment methods:
• Cash on Delivery (COD) – Pakistan only
• Credit/Debit Cards (Visa, MasterCard)
• Bank Transfer
• Easypaisa / JazzCash
All transactions are secured through our trusted payment gateway.

5. What is Our exchange policy?

We accept returns and exchanges within 7 days of receiving your order, provided the items are defected or any other issues.

6. How do i track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your parcel through our courier partner’s website.
• If you haven't received your tracking details, contact us at order@maktabatulmadinah.com or +92-3131139278 .

7. Do you offer bulk orders?

Yes, we offer bulk order discounts for schools, madrasahs, bookstores, and Islamic centers. Please reach out to us at order@maktabatulmadinah.com or through our contact page for a custom quote.

8. Do you ship internationally?

Yes, we ship to selected international locations. Shipping fees and delivery times may vary depending on your country. For specific inquiries, please contact us directly before placing your order.

9. Can I get updates or promotions?

Yes! Subscribe to our newsletter to get the latest updates on:
• New arrivals
• Special offers
• Islamic events & seasonal sales
You can subscribe via the footer of our website.

10. Is Maktaba Tul Madina affiliated with Dawat-e-Islami?

Yes, we are affiliated with Dawat-e-Islami, a global Islamic organization. Our publications and resources are aligned with their mission to promote Islamic knowledge and values.

11. How can I contact you?

You can reach us via:
• Email: order@maktabatulmadinah.com
• Phone/WhatsApp: +92-313 1139278
• Contact Form: Contact Us Page
• Social Media: Follow us on Facebook, Instagram & YouTube @maktabatulmadinah

Frequently asked questions